Frequently Asked Questions
Everything you need to know about shopping with East Side Studio London
What are your standard shipping times?
Orders within the UK typically arrive within 3-5 business days. International shipping varies by location but generally takes between 7-14 business days.
How can I return an item?
We offer a 30-day return policy. Simply email our support team with your order number to receive a return authorization and shipping instructions.
Where are your products designed?
All of our collections are proudly designed at our flagship studio in East London, ensuring a unique and authentic urban aesthetic.
Do you offer international delivery?
Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your delivery address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link to monitor your package's journey in real-time.